Shipping

We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose.

Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page. We pack our items in strong cardboard shippers to ensure that your product arrives to you in a satisfactory condition.

Please also note that the shipping rates for many items are weight and volume based. Note, of course there may be restrictions placed on some products and some products cannot be shipped to certain international destinations.

All orders are shipped with tracking notifications.

Your order will take 3-5 business days getting prepped and packed at our South Melbourne warehouse. Once dispatched, delivery times will vary depending on your location:

Australia Post Standard:

– Metro: 1-3 business days
– Regional: 2-5 business days
– Remote: 3-5 business days.

Australia Post Express:

Same state: 1 – 2+ business days
Interstate: 1 – 3+ business days

These are estimated timeframes and unforeseen circumstances with our delivery partners could push them back.

Please Note: Due to safety reasons, the shipping of all aerosol products can only be done via Standard Post using road transport.

Returned to Sender Parcels

In the event that an order is returned to us due to an incorrect address, failed delivery attempts or other delivery issues, we will apply a Repost Shipping fee. The amount will depend on your location and weight of your package, plus the cost of the return shipping.   Once we receive your Return To Sender parcel, we will contact you in regards to the cost of Repost Shipping for your parcel.

After the Repost Shipping fee has been paid, we will repost your order back to you.
 

Please note: Refunds for Return to Sender parcels will incur a $12 Return to Sender fee, which will be withheld from the refund amount to cover the cost of the return shipping. We do not apply any Restocking fees.

To avoid your parcel being undelivered, please ensure that the shipping information provided is correct at the time of purchase, as well as check the journey of your parcel using your provided Australia Post tracking number.

Shop Instore

BeautyWorks Melbourne Central
Shop G10, Melbourne Central
211 La Trobe Street Melbourne VIC 3000

Store Hours:
Monday: 10 am – 7 pm
Tuesday: 10 am – 7 pm
Wednesday: 10 am – 7 pm
Thursday: 10 am – 9 pm
Friday: 10 am – 9 pm
Saturday: 10 am – 7 pm
Sunday: 10 am – 7 pm